Successful Negotiation

This e-Learning programme focuses on positive negotiation. Why?
Well, we have all heard of the 'Win-Win Idea': the challenge is achieving the desired win-win outcome. This course will provide you with many practical tips and tactics that can be applied to a variety of situations. You will feel more confident and be more decisive in difficult negotiations, and thus achieve better results.

Kursinhalt

Kursmodul Important information

You will find all the important information you need to complete the e-Learning programme here.
- First steps
Kursmodul Module 1: Negotiating with influence

Content:Negotiating with influenceCharming hearts and mindsThe power of influence
- Video (approx. 10 minutes)
- Workbook module 1
Kursmodul Module 2: Developing an effective plan

Content:Developing an effective planFive phases for all-purpose negotiationsThe power of implication questions
- Video (approx. 20 minutes)
- Workbook module 2
Kursmodul Module 3: Influencing and negotiating upwards

Content: Influencing and negotiating upwardsThe right attitude: influencing your superiors with your ideasPreparation: key points to cover during the meeting
- Video (approx. 15 minutes)
- Workbook module 3
Kursmodul Module 4: Price negotiating is a mindgame

Content: Price Negotiation is a mind gameThe seven phases of price negotiationUsing different tactics for different parties
- Video (approx. 25 minutes)
- Workbook module 4
Kursmodul Module 5: Dealing with objections

Content: Dealing with objectionsFour steps to dealing with objections in a positive mannerDealing with emotions emphatically
- Video (approx. 20 minutes)
- Workbook module 5
Kursmodul Module 6: Tactical negotiation

Content:Tactical negotiationFive negotiation tacticsClosing the dealNon-verbal communication
- Video (approx. 25 minutes)
- Workbook module 6
Kursmodul Feedback
- Feedback Successful negotiation